Invite Your Client To Coffee

Different times call for different solutions.  We are in a different place than we were 12 months ago.  So NOW THAT WE ARE HERE (I wrote about that here), what do we do?  How do we find ways to go to our clients now?  It might be time to invite your client to coffee.

Coffee with Clients

For those of us in sales (and we are all in sales), we need to create new ways to connect with our customers.  That bad news is, it has become harder to physically get in the room with them.  Some companies are banning travel, while others will not let anyone in the door!  The good news is, many people are starved for human contact.  So they might be more open to creative solutions in order to connect.  Why not invite them for coffee?

The idea is pretty simple.  Select your favorite mug or tumbler for coffee or tea.  Send them a package with the mug, a K-Cup, and a note inviting them to join you for coffee over Zoom.  You can each have a cup of coffee and re-connect while chatting about upcoming business needs for the rest of the year.  Either way, you have created a powerful branding “touch” while showing your customers and prospects you can think creatively in the world we are in.

As a side note, make sure the coffee mug is worth keeping.

Everyone has coffee mugs.  But if you give them one that is really cool, they will want to use your coffee mug instead.  As we always say, the cost of an item is not determined at the time of purchase.  The cost is decided at the time of use-age.  We used this mug for this idea.  I think they are functional and elegant.

Of course you could invite your client without the tumbler.  But by adding this simple item, you will increase your response rate 10 fold.  And you add a long term branding opportunity as well.  Good luck…now go invite your clients to coffee!

As I said, we need to think creatively during this time.  Using Branded Merchandise like this can be a powerful way to increase your effectiveness.  If you want to dig deeper, check out this blog about how to Replace your cancelled events (anyone have one of those?) using branded merchandise.

If you want help creating a targeted campaign that will get results…please let us know!  We would love to help!

Written by: Kirby Hasseman

Kirby Hasseman is the CEO of Hasseman Marketing & Communications. Kirby hosts a weekly Web show called Delivering Marketing Joy where he interviews business leaders from around the country. Kirby has published four books. His most recent is “Fan of Happy.” His book, called "Delivering Marketing Joy" is about doing “promo right” and is perfect for people in the industry and customers. He also wrote “Think Big For Small Business” and “Give Your Way to Success. All are available on Amazon.